Frequently Asked Questions
What is local?
We consider the state of Georgia to be local and our neighboring states to be regional. We always start locally, in and around Atlanta & Athens, to find all of your food and then work to fill in the gaps, statewide and then regionally. If local or regional is not available, we will then choose non-local, non-regional organic as an alternative.
- Is my produce organic?
How are my meat & fish raised?
We work with farmers who work hard to raise their animals with humane practices, including feeding their animals hormone- & antibiotic-free vegetarian diets. Our fish is all sustainably raised or caught and recommended by Monterey Bay Seafood Watch. When possible we work to source meats from farms close to home!
What do I do with my G&G bags and ice packs?
We encourage you to reuse your G&G bags and ice packs or return to G&G! Simply leave on your door step for home deliveries or return to your pick up location and we will sanitize and reuse them.
Is my packaging recyclable?
Yes! The packaging that touches your food is recyclable. However, what you can or cannot recycle in your home recycling bin will depend on your county. Please check with your county before disposing of your recyclables.
When do I need to place my order and when will I get my order?
Order by Thursday at midnight to receive your meals on Sunday or Monday, or order by Tuesday at midnight to receive your meals on Thursday.
Do I get to choose my meals each week?
Yes! You get to choose what meals you'd like to enjoy and how many meals you'd like to enjoy each week, we won't select for you unless you want us to or forget to select your meals by the order cutoff!
Is there a minimum membership length? Can I easily cancel? What about order minimums?
No minimums, No commitments, cancel anytime! Order just one meal kit or just groceries for the week–there are no order minimums. Plan ahead and skip weeks in your account with our easy-to-use calendar.
Do I need a membership?
Nope! Order as a guest anytime. There is a $5 service fee added to orders placed outside of a membership.
DELIVERY & PICK UP LOCATIONS
Can you deliver even if I’m not home?
We sure can! Your meals will be delivered in a cooler bag with ice packs so your meals stay fresh in the Georgia heat.
Where do you deliver?
We deliver to Metro Atlanta (including Roswell, Marietta, Alpharetta, and more), Serenbe, and Athens. Enter your delivery address on the Delivery Zone page to see if we deliver to your area. Doesn't look like we do? Let us know you're interested! We are always working to expand our delivery zone, so stay tuned.
Where are your pick up locations?
Click here for a map of our current pick up locations. If you’d like a pick up location near you, please let us know where would be convenient, or if you have a business in mind!
What if I miss my Monday pick up at a pick up location?
If you won’t be able to make your Monday pick up, please let us know ASAP. If we don’t hear from you, we cannot guarantee the food will be kept at safe temperatures.
OUR MEAL KITS
What if I have food allergies?
Unfortunately we are not able to accommodate very specific food allergies at this time. We process a variety of ingredients each week, including the top allergens. We do not have a separate processing area for gluten free items or nut-free items. Please contact us with any questions or concerns.
Do I need to wash my fruits and veggies?
Yes! Our fruits and veggies are fresh from the farm and may still have some dirt on them! We recommend washing all produce before beginning to cook.
What comes with each delivery?
Your delivery comes with all the raw ingredients you need to cook your meal kits, in exactly the right portions. The only ingredients you need in your kitchen are salt, pepper, olive oil & butter. Some recipes will call for wine or beer, but we’ll list this on the menu so that you know ahead of time.
How do I thaw my meat or fish?
To thaw your meat or fish for dinner this week, place it in the fridge in a plastic bag. To thaw your meat or fish for dinner tonight, you can either place in a plastic bag and submerge in cold tap water or thaw in the microwave.